Privacy Policy
Your privacy is important to us and always will be. This policy outlines how The Teddy Bear Shop Canberra will collect, store and share personal information disclosed whilst you are in-store, over the phone or online. This website is owned and operated by Beary SMIC Pty Ltd trading as The Teddy Bear Shop Canberra, collectively, The Teddy Bear Shop Canberra may be referred below as either “we”, or “us” or “our”.
This policy can be broadly sumarised by this statement: The Teddy Bear Shop Canberra will not sell or rent your personal information to another party and will only use your personal information for the purpose of providing the products and services you have requested from us.
Please take a moment to review our privacy policy and don’t hesitate to contact us if you have any further questions.
The Teddy Bear Shop Canberra is highly committed to protecting the privacy of personal information and will treat all personal information with respect and care in accordance with the national privacy principles set out in the Privacy Act 1988. For further information visit https://www.oaic.gov.au/privacy-law
Contact Details:
Address:Shop TN09 Majura Park Shopping Centre
Majura ACT 2609
Phone: (02) 6257 6966
Email: hugs@teddybearshop.com.au
How we collect personal information?
Personal information is collected when purchasing online, in store or when becoming a member of our loyalty program.
If you subscribe to our newsletter(s), if you create an account on our website or if you enter a competition operated by The Teddy Bear Shop Canberra.
We may also collect information when using The Teddy Bear Shop Canberra site, by using cookies, recording your IP address and any other relevant statistical data.
When you share this information with us, we will do our best to store and protect this data securely.
What personal information do we collect?
We only collect personal information that assists with the ordering and delivery of your purchases or access to our loyalty program. We require your name, address, telephone number, email address and birthday, day and month is fine.
How do we use personal information?
We use personal information in the following ways:
Contact members / customer on important matters, such as communication relating to purchases and changes to our terms and policies.
Who we share your personal information with?
Our freight / logistics partners
Our billing or financial institution
Our suppliers / wholesalers
How can you manage your personal information?
The information you have shared with The Teddy Bear Shop Canberra can updated, amended or deleted at any time. You can access this information by logging into your account by logging into www.theteddybearshop.com.au and log into your account information.
If you would like access or assistance in accessing the personal information we are holding about you please contact us at hugs@theteddybearshop.com.au
If you would like to unsubscribe from receiving any of our emails or snail mail correspondence, please visit “my account” section. Your request to unsubscribe will be actioned promptly.
Updates to this Privacy Policy
This Privacy Policy will be reviewed and updated when applicable. Once updated the updated version will be published and dated on this site. The updated Privacy Policy will apply; no notices will be issued once updated. We recommend you review this website regularly for any updates or changes to our Privacy Policy.
Updated Monday 15 February 2017